Store Policy

Orders

All orders are processed within 1–3 business days.

If an item is temporarily out of stock, processing time may extend to 10–14 business days before shipment. We will notify you if your order requires additional processing time.

Once your order ships, you will receive a confirmation email with tracking information.

We currently ship within the United States only.

Shipping

We do not offer international shipping at this time.

Delivery times vary depending on carrier and destination.

Once a package is marked as delivered by the carrier, responsibility transfers to the customer. If you experience delivery issues, please contact us and we will assist where possible.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must:

  • Be unused and uninstalled

  • Be in original packaging

  • Be free of scratches, marks, or visible wear

Customers are responsible for return shipping costs.

Returns that do not meet these conditions may not be accepted.

To initiate a return, please email us with your order number.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Shipping costs are non-refundable.

Product Characteristics

Our keycaps are CNC-machined from 6063 aluminum and anodized for durability.

Due to the nature of machined aluminum:

  • Minor micro-texture variations may occur

  • Subtle tooling marks may be visible under close inspection

  • Slight color variation may occur depending on lighting or production batch

These are natural characteristics of aluminum manufacturing and are not considered defects.

Compatibility

Our keycaps are compatible with most mechanical keyboards using MX-style cross stems.

They are not compatible with membrane keyboards, laptop keyboards, or most low-profile switches.

If you are unsure about compatibility, please contact us before purchasing.

Contact

For any order, product, or compatibility questions, please contact us at:

hello@thetyperoom.studio

We typically respond within 24–48 hours.